Customer assistance alerts

Provide timely assistance to your customers and avoid losses by receiving alerts when a customer is waiting.

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Customer Service Excellence

The customer is just one notification away

Get a clearer understanding of where customers need assistance without constantly monitoring your sales floor.

  • Less customer waiting time
  • Increased conversion potential
  • Improved focus on other tasks
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usecase customer alert

Features

Discover everything you can do with customer assistance alerts

Find waiting customers and increase customer service quality and speed.

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Increase customer loyalty

Customers that receive sufficient support are more likely to become repeat buyers.

More staff flexibility

Eliminate the need to constantly staff info points and check-out desks, allowing employees to be where they are needed most.

Prevent customer loss

Waiting time is the main reason why customers leave stores without a purchase. Quick customer service times prevents that.

Adaptable to shop design

Regardless of the number of info points, check-outs, or departments you have, alerts are sent based on customer behaviour indicating the need for support.

We've got answers

Frequently asked questions

Everything you need to know about how our solution works.

More questions?
Our solutions enable real-time detection and notification of customer assistance needs, allowing retailers to deploy staff more effectively and optimise customer service delivery.
Yes, our solutions are highly flexible and can be tailored to suit the specific needs and preferences of various settings, including receptions, front desks or info points.
By ensuring prompt and effective assistance to customers, our solutions help enhance overall satisfaction and improve the shopping experience, leading to increased customer loyalty and retention.

Innovative Solutions

Explore our full product line-up

Our product range offers the right solutions for your needs with minimal setup effort.

Count Respory

COUNT: People Counting

Accurate information about customer trends and current capacities  for a comprehensive overview of your visitor frequency.

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ENGAGE: PoI monitoring

Intelligent tracking features to determine the engagement and interest of visitors towards your points of interest.

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Mesh Respory

MESH: Full-scale tracking

Capture the full customer journey and automate tasks by seamlessly integrating our sensor mesh network into your area.

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Let's talk

Got a project to discuss?
We'd love to hear from you.

Unlock a new dimension of data-driven insights and stay ahead in the competitive market.

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